Flysaa sucks huge amounts of ass

Despite constantly being disappointed by the lack of customer service in this country – I cannot fathom why I was surprised by this pearler ...after logging a complaint with flysaa’s customer care department …I received a surprisingly swift response – even more surprising was the fact it was an Out of Office Reply … I SHIT YOU NOT!!!!

The response – yes it is an out of office reply

From: Customer Care [mailto:CustomerCare@flysaa.com]
Sent: Tuesday, September 26, 2006 3:39 PM
To: *Child Prodigy*
Subject: Out of Office AutoReply: e-ticket complaint

Thank you for your e-mail addressed to Customer Care Department and for taking the time to write to us.
We will investigate and revert to you shortly. This will take longer than normal due to the high volume of incoming correspondence. Gee …I wonder why – all you customers seem to be reeeeeealy satified
Kindly note that our operating hours are Monday - Friday 08h00 - 16h30. We are closed on weekends and public holidays. Because nobody flies on those days of course

Kind regards,SOUTH AFRICAN AIRWAYS CUSTOMER CARE TEAM. Should you be using the word 'care' so frivolously??

Should you require immediate assistance regarding:

Web Bookings, Email: Help@flysaa ;Tel: 0861 359 722/2711 978 5313 as long as you don’t want to change anything

Web Refunds, Email: E-Commerce.Refunds@flysaa.com; Tel:2711 978 2380 don’t bother not going to happen

Ticket Refunds,Email: Refunds@flysaa.com: Tel: 2711 978 1786 don’t bother also not going to happen

yadda yadda yadda - more drivel etc